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Warranty and Returns
ESP Safety, Inc. warrants the products to be free from defects in material and workmanship under normal use and service, beginning on the date of shipment to the buyer. Our warranty extends only to the sale of new and unused products to the original buyer. Please read the full ESP’s warranty policy below.
We pride ourselves in the quality of our products however if a problem should develop, refer to the Troubleshooting guide and FAQ’s. To return the device to the factory for repair or replacement, please contact ESP Safety Inc. at +1-408-886-9746 or firstname.lastname@example.org to obtain a Return Material Authorization (RMA) number. Please provide the following information during your call:
- Your Company Name
- Product Type
- Serial Number
- Date of Shipment
- Brief explanation of malfunction
Pack the unit properly to ensure that no shipping damage occurs and ship to:
ESP Safety, Inc.
555 North First Street
San Jose, CA 95112 USA
Write the RMA number on the front of the shipping carton.